This Hosting Services Agreement is between Primo Website Design, a South Australian company ("Primo") and the person (individual or legal person) whose name appears on the signature line of the Agreement or on any document that incorporates the Agreement by reference ("the Customer") and is effective on the Effective Date.
Term. The initial service term of the Agreement shall begin on the Service Commencement Date and continue for 15 months. The first three months are provided without charge. The forth and subsequent months are charged at $19.90 per month.
Services. Contingent on Primo's verification of the information provided by Customer for the purpose of establishing the Service, Primo agrees to provide the Website Hosting Service in accordance with the terms of the Agreement.
Payments.
(a) Fees. The Customer agrees to pay the monthly fee of $19.90 from the forth month onwards.
(b) Early Termination. In the event that Customer terminates the agreement, the fee of four months charges is applicable.
(d) Default Accounts. Unpaid invoices for any fees or services payable to Primo under the Agreement will be considered in default if not paid by due date. If the Customer in default maintains any information or files on its web space, Primo may, at its discretion, remove all such material from its Web space. Removal of such material does not relieve the Customer of its obligation to pay any outstanding charges owing by the Customer. Customers with accounts in default agree to indemnify Primo for Primo's reasonable expenses, including but not limited to debt colletion fees, legal fees on a party-party basis, and court costs, incurred in enforcing payment of fees under the Agreement.
(e) Taxes. Customer shall remit to Primo all GST imposed on the provision of the Services , regardless of whether Primo fails to collect the tax at the time the related Services are provided.
(f) Additonal Services. Services provided by Primo, in addition to hosting, will be charged at $99 per hour.
Customer Obligations. The Customer agrees to do all of the following at the Customer's expense:
(a) Security Precautions. Use reasonable security precautions in connection with its use of the Services ;
(b) Data Back Up. The Customer agrees to create and maintain a current copy of all Customer's content stored on Primo servers. Primo agrees to keep a daily copy of all Customer's content.
(c) Compliance with Laws. Comply with laws applicable to Customer's use of the Services.
Suspension of Service. The Customer agrees that Primo may suspend Services to the Customer without notice and without liability if:
(i) there is a denial of service attack on the Customer's content or other event for which Primo reasonably believes that the suspension of Services is necessary to protect its network or its other customers; or
(ii) as requested by a law enforcement or government agency. Information on Primo's servers will be unavailable during a suspension of Services.
Warranties.
(a) Reciprocal. Primo represents and warrants to the Customer, and if the Customer is not an individual, the Customer represents and warrants to Primo, that:
(i) it has the power and authority and the legal right to enter into the Agreement and to perform its obligations under the Agreement;
(ii) it has taken all necessary action on its part to authorize the execution and delivery of the Agreement; and,
(iii) the execution and delivery of the Agreement and the performance of its obligations hereunder do not conflict with or violate applicable laws or regulations, and do not conflict with or constitute a default under its charter documents.
If the Customer is an individual, the Customer represents and warrants to Primo that he or she is at least 18 years of age.
(b) Customer. The Customer represents and warrants to Primo that:
(i) the information the Customer has provided and will provide to Primo for the purposes of establishing and maintaining the Service is accurate;
(ii) Customer will not use the Services for the development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles, and
(iii) Customer shall not provide access to the Service to any person (including any natural person or government or private entity) that is located in or is a national of any embargoed or highly restricted country under Australia Export Regulations.
Unauthorized Use of Service. The Customer shall be responsible for any unauthorized use of the Services by any person, and shall pay all fees incurred for its account by any person using the Services, unless such unauthorized use results from Primo's failure to perform its obligations under the Agreement.
Indemnification. The parties agree that the indemnification obligations defined in this Section where possible shall be in lieu of and supersede any indemnification obligations that may otherwise exist by law.
(a) Customer. The Customer agrees to indemnify and hold harmless Primo, Primo's affiliates, and each of their respective officers, directors, attorneys, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys' fees) brought by a third party under any theory of legal liability arising out of or related to:
(i) the actual or alleged use of the Services in violation of: (A) the Agreement or (B) applicable law, by any person regardless of whether such person has been authorized to use the Services by the Customer, except for unauthorized use that results from Primo's failure to perform its obligations under the Agreement, or
(ii) any dispute regarding the control of Customer's account with Primo.
(b) Reciprocal. Each party agrees to indemnify and hold harmless the other party, the other party's affiliates, and each of their respective officers, directors, attorneys, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest,
expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys' fees) brought by a third party arising out of or related to the indemnifying party's actual or alleged infringement or misappropriation of a third party's copyright, trade secret, patent, trademark, or other
proprietary right.
(c) Procedures. A party seeking indemnification under this Section shall provide prompt notice of its claim for indemnification to the indemnifying party; However, failure to give prompt notice shall not affect the indemnifying party's obligations under this Section unless and to the extent that the failure materially prejudices the defense of the matter. The indemnified party will have the right to select their legal representatives to defend it in respect of any indemnified matter under this Section; provided, however, that the legal representatives selected must be reasonably satisfactory to the indemnifying party. The indemnified party will keep the indemnifying party informed of the status of any litigation or dispute resolution procedure, will give reasonable consideration to the suggestions and requests of the indemnifying party with respect to the conduct of the litigation or dispute resolution procedure, and will not settle any matter covered by this Section without the prior consent of the indemnifying party, which shall not be unreasonably withheld. Notwithstanding anything in this Section to the contrary, if the indemnifying party is indemnifying multiple persons related to the subject matter of the indemnification, the indemnifying party shall have the right to seek consolidation of all such actions and to select counsel to defend the actions. Amounts due under this Section shall be paid as incurred and may be offset against other amounts due under the Agreement
Disclaimer of Warranties.
Primo does not warrant or represent that the services will be uninterrupted, error-free, or completely secure. the customer acknowledges that there are risks inherent in internet connectivity that could result in the loss of customer's privacy, confidential information, and property.
To the extent permitted by applicable law, Primo disclaims any and all warranties not expressly stated in the agreement including implied warranties of merchantability, fitness for a purpose, and noninfringement. the customer is solely responsible for the suitability of the services chosen. All goods and services are provided on an "as is" basis, except as expressly stated in the service level agreement or other portion of the agreement.
Limitation of Damages. The parties agree that the allocations of risk made in this Section are reasonable and that they would not enter into the Agreement without these limitations on liability.
To the extent permissible by law, the credits described in the agreement are the Customer's sole remedies for Primo's failure to meet a guarantee and/or warranty, however, this provision does not limit the customer's right to terminate this agreement as provided in section "Termination" if such failure(s) constitute a material breach of this agreement.
Except as described in the agreement, Primo shall not be liable to the Customer for harm caused by or related to Customer's use of the services or inability to use the services unless the harm was caused by Primo's negligence or misconduct.
Primo and the Customer shall not be liable to each other for any lost profits, or any indirect, special, incidental, consequential or punitive loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party has been advised or should be aware of the possibility of such damages.
Notwithstanding anything else in the agreement to the contrary, the maximum aggregate liability of Primo and any of its employees, agents or affiliates, under any theory of law (including breach of contract, tort, strict liability, and infringement) shall be a payment of money not to exceed the amount paid by customer for the Website Hosting Service for the three months prior to the occurence of the event(s) giving rise to the claim.
Termination.
(a) Customer. The Agreement may be terminated by the Customer 30 days prior to the expiration of the Initial Term, any Renewal Term, or Extended Term without liability (except for amounts due for Services through the effective date of termination) as follows:
(i) Primo fails in a material way to provide the Website Hosting Service in accordance with the terms of the Agreement and does not cure the failure within ten (10) days of Customer's written notice describing the failure in reasonable detail,
(ii) Primo materially violates any other provision of the Agreement and fails to cure the violation within thirty (30) days of Customer's written notice describing the violation in reasonable detail, or
(iii) as provided in Section 6 (AUP) upon thirty (30) days advance written notice. , in which case there is no refund prorated or otherwise of the Annual Renewal Fee already remitted.
(iv) This Agreement will be automatically renewed at the end of the initial term for the same term specified by you unless you provide thirty (30) days written notice to Primo of termination of this Agreement.
(b) Primo. The Agreement may be terminated by Primo prior to the expiration of the Initial Term, any Renewal Term, or Extended Term, without liability as follows:
(i) if Customer is overdue on the payment of any amount due under the Hosting Agreement;
(ii) Customer materially violates any other provision of the Agreement, and fails to cure the violation within thirty (30) days of a written notice from Primo describing the violation in reasonable detail;
(iii) upon reasonable notice if Primo is threatened with a legal claim for copyright or patent infringement related to the provision of the Service and is unable to modify the Service in a way that avoids an ongoing risk of liability.
Confidentiality.
(a) Confidential Information. Confidential Information is: (i) with respect to Primo, Primo's unpublished prices for services, audit and security reports, server configuration designs and other proprietary technology, (ii) with respect to Customer, content transmitted to or from, or stored by Customer on, Primo's servers, and (iii) with respect to both parties, other information that is conspicuously marked as "confidential" or if disclosed in non-tangible form, is verbally designated as "confidential" at the time of disclosure and confirmed as confidential in a written notice given within one (1) day of disclosure; but excluding any information which is independently developed by a non-disclosing party as shown by such party's written business records, is or becomes generally available to the
non-disclosing party or the public other than through violation of the Agreement, or is required to be disclosed by law or regulation. Each party agrees not to disclose the other's confidential information to any third party except to its service providers, agents and representatives who need to know the information to represent or advise it
with respect to the subject matter of the Agreement; and provided that such service providers, agents and representatives are bound by confidentiality restrictions at least as stringent as those stated in the Agreement.
(b) Primo's Use of Customer's Name. The Customer agrees that Primo may publicly disclose that Primo is providing services to the Customer and may include the Customer's name in promotional materials, including press releases and on Primo's Web site. Neither party may publicly use the other party's logo or other trade or service mark without that party's permission.
(c) Requests for Customer Information. Notwithstanding anything to the contrary above, the Customer agrees that Primo may, without notice to the Customer,
(i) report to the appropriate authorities any conduct by Customer or any of Customer's customers or end users that Primo believes violates applicable law, and
(ii) provide any information, including Confidential Information, it has about Customer or any of its customers or end users in response to a formal or informal request from a law enforcement or government agency. Primo may provide any information, including Confidential Information, it has about Customer or its customers or end users in response to a formal request in a civil action that on its face meets the requirements for such a request
Software. The Customer agrees not to remove, modify or obscure any copyright, trademark or other proprietary rights notices that appears on any software provided by Primo. Customer may not reverse engineer, decompile, or disassemble any Primo provided software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation, or is permitted by the terms of any "open source" license that governs the use of the software.
Third Party Products. As a convenience to the Customer, Primo may from time to time arrange for the Customer's purchase or license of third party software, services, and other products not included as part of the Service, and/or may provide support to Customer in relation to those products. Primo makes no representations or warranty whatsoever regarding such third party products and related support services and they are provided "as is." Customer's use of third party software, services, and other products is governed by the terms of any license or other agreement between the Customer and the third party.
Notices. Notices to Primo under the Agreement shall be given in writing via email: andy@websitedesignaustralia.com.au.
Notices to the Customer shall be given via electronic mail to the individual designated as the Contact on the Service Order Form or by means reasonable under the circumstances, including an e-mail to a known contact. Notices are deemed received on the day delivered, or if that day is not a Business Day, on the first Business Day following the day delivered.
Miscellaneous.
(a) Solicitation of Primo Employees. The Customer agrees that it shall not solicit any Primo employee with whom the Customer has had direct contact in connection with this Agreement for employment with the Customer or any other person during the term of this Agreement and for twelve (12) months following termination of this Agreement. Notwithstanding the foregoing, Customer shall not be precluded from
(i) hiring an employee of Primo who independently approaches the Customer, or
(ii) conducting general recruiting activities, such as participation in job fairs or publishing advertisements in publications or on Web sites for general circulation.
Primo and the Customer acknowledge that this restriction on the Customer's ability to solicit staff is reasonable in the circumstances in order to protect the viability of Primo's business.
In the event of a violation of this provision, in addition to any other right Primo may have at law or in equity, the Customer shall make a one-time payment to Primo in the amount of fifty percent (50%) of the employee's base salary for one year.
(b) Ownership. Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trade secrets, inventions, copyrights, and other intellectual property, and that Primo shall own any intellectual property that it may develop in the course of performing the Services. The Customer does not acquire any ownership interest or rights to possess Primo's server(s) or other hardware, and has no right of physical access to the hardware. Upon termination of the Agreement, the Customer agrees to promptly release any Internet protocol numbers, addresses or address blocks assigned to the Customer in connection with the Service (but not any URL or top level domain or domain name) and agrees that Primo may take steps to change or remove any such IP addresses.
(c) Governing Law, Jurisdiction, Venue. The Agreement shall be governed by the laws of the State of South Australia , and the laws of Australia, as applicable, exclusive of its choice of law principles. The Agreement shall not be governed by the United Nations Convention on the International Sale of Goods. The parties agree that any litigation arising out of the Agreement should be commenced in courts situated in the Cairns District.
(d) Non-Waiver. A party's failure or delay in enforcing any provision of the Agreement will not be deemed a waiver of that party's rights with respect to that provision or any other provision of the Agreement. A party's waiver of any of its rights under the Agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not.
(e) Headings and Captions. The headings and captions in the Agreement are not part of the Agreement, but are for the convenience of the parties.
(f) Counterparts. Any documents signed in connection with the Agreement may be signed in multiple counterparts, which taken together will constitute one original.
(g) Survival. The following provisions will survive expiration or termination of the Agreement: fees, indemnity obligations, confidentiality obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are
intended to survive termination of the Agreement.
(h) Force Majeure. Neither party shall be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond that party's control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.
(i) No Third Party Beneficiaries. There are no third party beneficiaries to the Agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the Agreement.
(j) Severability. In the event any term of this Agreement is held unenforceable by a court having jurisdiction, the remaining portion of the Agreement will remain in full force and effect, provided that the Agreement without the unenforceable provision(s) is consistent with the material economic incentives of the parties leading to the Agreement.
(k) Relationship Between the Parties. The parties are independent contractors and not partners or joint venturers. Neither party is the agent of the other and neither party may represent to any person that it has the power to bind the other on any agreement. The Agreement is non-exclusive. Primo may provide service to any person, including a competitor of the Customer.
(l) Assignment. The Customer may not transfer the Agreement without Primo's prior written consent. Primo's approval for assignment is contingent on the assignee meeting Primo's credit approval criteria. Primo may assign the Agreement in whole or in part.
(m) Agreement. The Service Level Agreement, the AUP, and any Primo Addendum to this Master Services Agreement accepted by Customer are hereby incorporated in this Master Services Agreement by reference and together collectively constitute the Agreement. The Agreement is the complete and exclusive agreement between the parties regarding its subject matter and supersedes and replaces any prior agreement, understanding or communication, written or oral. The terms on either party's purchase order or other business forms are not binding on the other party unless they are expressly incorporated into a formal written agreement signed by both parties.
FREQUENTLY ASKED QUESTIONS
What's the Catch?
No catch! Primo is currently building its market share in website hosting. To that end
we are offering the first 3 months free when you agree to a 15 month hosting plan at $19.90 a month.
When does the 3 months Start?
The business day that we set up your hosting account. Generally this is within 24 business hours
of you ordering your hosting.
How do I upload my website to you?
When you get your hosting, we send you a comprehensive guide detailing how to transfer your files to the
webserver. If this doesn't work, you can email the files to us (if they are not too big) or burn the
files onto a CD and post them to us to upload for you. Give us a call if you want to use these last
two options.
Can you design my website for me?
Definately. We are a full service Website company so website design is core to our business. Give us a call
and we can go through the options with you.
How do I Pay?
You can pay via a credit card or a bank account.
PRIVACY STATEMENT
Primo Website Design recognises the importance of protecting your personal information. We comply with the National Privacy Principles under the Privacy Act 1988 and we are committed to ensuring that personal information you provide to us is handled properly. A brief summary of how we manage personal information is set out in this policy. If you would like further information on the type of personal information we hold and how we collect, hold, use and disclose that information you should contact our privacy officer at the address below.
Our business involves both holding data about Australian consumers and managing our clients' customer data. We recognize that total regard for the privacy and protection of consumer data, and the reduction of unwanted communication is in our company's, our clients' and our industry's interest. Primo Website Design is fully compliant with the Australian Direct Marketing Association's Code of Practice and the Australian National Privacy Principles.
Use & Disclosure: All data supplied is considered confidential and is used in strict accordance with the instructions given for its use. We are committed to our data being complete, accurate and up to date. We recognize that consumers have full rights to be told what information we hold about them and have any information we may hold on them removed at their request.
When or before we collect your personal information, we will take reasonable steps to inform you of the purpose for which the information is collected. Your personal information collected by Primo Website Design will only be used in accordance with the purpose advised and the information will not be used for any other purpose without your consent.
To inform you about our services, Primo Website Design may use the information collected to identity products and services which we think may be of interest to you.
Data Quality & Security: All information held by us for the purposes notified to you at the time of collection will be maintained in a form that is accurate, complete and up to date. Please contact us if any of the details you have provided to us have changed. The storage and use of the personal information will be undertaken in a secure manner that protects your privacy, records will be kept for as long as required by law or is prudent having regard to administration requirements.
Successful direct marketing is personal, anticipated and relevant to consumers. This is in the interests of both our clients and those consumers and this principle underpins our Privacy Policy.
If you have any further questions please contact the Privacy Officer, Primo Website Design, 255 Sturt Valley Rd, Upper Sturt, SA 5156.
Main Features
1 Domain Hosted
100Mb Disk Space
Unlimited Subdomains
1Gb Data Transfer
per month
2 MySQL databases
Full
Fully Featured Control Panel
E-Mail
5 POP3 E-mail
boxes
Mail Groups
Unlimited Email
Redirects
Mail Aliases
Autoresponders
Catch all email
address
Webmail
SMTP Server
Server Features
Online Control
Panel (cPanel)
Custom Error
Pages
PHP
SSL
PhpMyAdmin
Web Users
CGI-BIN
Password protected
directories
FTP
.htaccess
Server Side
Includes
DNS Management
RedHat 9
File Manager
Support
30 day money
back guarantee
7 day support
Email Support
Reporting
Usage Report
Full Graphical
Stats Analysis
Raw Log File
Access
Primo Hosting Package - Full Feature List
The Primo Hosting Package is full of features. Read the information below for a
complete understanding of what we offer. Call us on (08) 8534 4263 with any questions you
may have.
Domains Hosted
You can host anything from 1 to 1000 domains with us. You choose the
quantity, and mix and match packages to suit your needs. Once you host
2 or more domains you can manage all domains from the same control panel
- even allow access to specific domains to other people.
Disk Space
We offer a generous amount of space with all our plans. Start off small
if required, and upgrade when you like to a larger package. Each MB
of space allows roughly 10 web pages.
Data Transfer
Each visit to your site results in a 'transfer' of data from
the server to the visitors web browser. Transfer also happens when you
upload content to your site. Hosting companies limit the amount of data
transfer, as this data flow has to be paid for. Our data transfer limits
for US based servers are extraordinarily generous (most clients never
even use 10% of their allocation). We never charge for extra data transfer
on US based servers either, we'll just suggest an account upgrade if
you ever reach your allocated limit.
POP3 e-mail with SMTP
All accounts come with at least 1 pop3 email box, most accounts have
multiple email boxes. We allow you to send and receive email through
our server, a feature not allowed by many hosting companies. We make
it easy for you to create and manage your email box/es through your
own Control Panel.
MySQL
MySQL is the world's most popular Open Source Database, designed for
speed, power and precision in mission critical, heavy load use. There
are many freely available scripts using MySQL, including member databases,
forums, shopping carts and more.
PHP
PHP is a widely-used general-purpose scripting language that is
especially suited for Web development and can be embedded into HTML.
If you are new to PHP and want to get some idea of how it works, try
the introductory tutorial. After
that, check out the online manual.
SSI - Server Side Includes
Server Side Includes may be used whenever you wish to include
a file into a page. For example, you may have a header area for your
site which is the same for each page. You could make this header area
a seperate file and simply 'include' a call to this file at the top
of each page. Then when changes are required to this header area you
only need make changes to one file, the header include file, to reflect
this change across every page that the include is on.
CGI-BIN
Use your cgi-bin to process Perl scripts. There are thousands of freely
available scripts on the net to use. Examples include counters and form
processing scripts.
Usage Report
Via the Control Panel you can check at any time to see how much Disk
Space and traffic you are using.
30 Day Money Back Guarantee
We know how good our packages and service are. Thats why we offer a
30 day 100% money back guarantee. If at any stage during the first 30
days you host with us you are not entirely happy we will refund your
entire setup and hosting fees without question.
7 Day Support
Our staff are on hand every day to ensure your questions are answered
as quickly as possible. Most questions are answered within the hour
in a friendly helpful way to help you get your site online quickly. Simply
call (08) 8534 4263 or 0402 955 438 for phone support. Alternatively you
can email us at
andy@websitedesignaustralia.com.au.
Autoresponders
Perfect for times when you are away from home, to let people know you've
received their email, or to automatically send product details. You
can configure Autoresponders within your Control Panel so any email
delivered to you@yourdomain.com.au will have a pre configured reply
sent straight back to the originating email address. You can also configure
the autoresponder to reply only if the incoming email contains certain
words or phrases. For example, you may create an autoresponder called
information@yourdomain.com.au. If someone sends an email requesting
'Product A Information', the autoresponder will send back details on
Product A, likewise if the incoming email requests information on Product
B, the autoresponder will reply with a preformatted response specifically
containing information on Product B.
E-mail redirects
Create a redirect for one or more of your email addresses quicly and
easily using your Control Panel. You may choose to redirect all email
destined for you@yourdomain.com.au to you@yourisp.com.au for example.
Webmail
Webmail is perfect for those times when you're not near your own computer,
and are unable to download email through your email client. Webmail
is similar to Hotmail or Yahoo mail in that you may access it at any
time from any web browser anywhere in the world. Great for use on holidays,
business trips etc. Webmail is free with every single account we offer!
Custom error pages
Ever tried to click a link within a website and received that ugly 'This
page cannot be displayed' error? Visitors to your site will never experience
this, as we make it easy for you to create and upload your own custom
error pages which keep the same look as the rest of your site. Simply
create the specific error page (404, 500 etc) and upload it into your
httpdocs directory on the server. Your visitors who happen to stumle
across any errors within your site will get your custom page rather
than the traditional error page.
SSL
Secure Socket Layer - your own https directory for secure pages. Purchase
security certificates seperately from $250AU.
Unlimited Web Users
Offer free space to friends or family. You can create as many sub user
accounts as your account can handle. Sub user accounts have their own
login and FTP password. Their address looks like http://www.yourdomain.com.au/~subusername
Full Graphical Stats Analysis
If you're like most website owners you'll want to see how many people
are visiting, when they are coming, where from, what pages they are
viewing, what country they are from etc. Our webstats allows to you
see all of this quickly and easily so you can track your sites progress
month by month. Take a look at a sample stats page by clicking here. Once on the stats
home page, click the month you'd like to see complete statistics for.
Mailgroups
Create an email address (eg. group@yourdomain.com.au). Add group members
to this mailgroup via the Control Panel (eg. joe@yahoo.com, fred@hotmail.com).
Any email sent by anybody to group@yourdomain.com.au will have a copy
sent to everyone in the group, in this case joe and fred.
Subdomains
A subdomain is a domain in the format of http://sub.yourdomain.com.
This gives you the ability to create multiple 'sites' under the same
site. For example, if you're selling computers and software for example,
you might like to have http://computer.yourdomain.com and http://monitor.yourdomain.com
and http://software.yourdomain.com. This can have a positive effect
on search engine placement, as your keywords are part of your domain
name.
Aliases
An email alias allows you to create multiple email names all pointing
into the one email box. You might, for example, like to create sales@yourdomain.com
as your primary email box, and then create an alas of business@yourdomain.com.
This allows people to send to either address, with all mail ending up
in your sales@yourdomain.com mailbox.
Catchall
A catchall mailbox is one which will 'catch' any mail sent to any non
existant address at your domain. For example, you may have a catchall
email box setup such as sales@yourdomain.com. If someone makes an error
and sends an email to sails@yourdomain.com (a non-existant mailbox)
the email will redirect to the catchall address.
SMTP
Many hosting companies will force you to send mail through your ISP's
mailserver. This means that even though your mail appears to be sending
from your domain, the mail headers in the email address will show otherwise.
We offer a true SMTP service, allowing you to send mail through our
server.
Control Panel
We offer you your own web based control panel, which allows you to manage
your own hosting account online. You can create and manage your email
addresses, create password protected directories, databases etc.
PhpMyAdmin
PhpMyAdmin is an online tool which enables you to easily manage your
MySQL databases.
Password Protected Directories
The Directories section of your Control Panel makes it quick and easy
for you to create your own password protected directories. You may wish
to have a 'client only' section of your site, and give the username
and password to clients to access specific information for them. Alternatively
you may wish to have your site visitors complete a from in order to
give them access to a page on your site containing the username and
password for your password protected pages.
.htaccess
An .htaccess file is simply a text file containing Apache directives.
Those directives apply to the documents in the directory where the .htaccess
file is located, and to all subdirectories under it as well. Other .htaccess
files in subdirectories may change or nullify the effects of those in
parent directories.
DNS Management
Add A records, CNAMES, and any other DNS records directly through your
own control panel.
RedHat
RedHat is a high performance server operating system.
FTP
You can publish your site 24/7 using FTP. We even provide a free trial
download of one of the most popular FTP clients, Leap FTP.
File Manager
Our control panel comes with it's own file manager software, so you
can view files on the server, make changes, and upload or download files
as required.
Raw Log Files
We give you access to your raw log files, along with a handy log search
and management tool. This makes it easy for you to chart visits to your
site, as well as search for individual logs if testing scripts etc.
1 Domain Hosted